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RETURNS

Save your original Packing Slip. You may return any product within 30 days from the date of your order for a replacement or a full refund of the purchase price of the item provided: (1) Item(s) are in re-saleable condition. Products cannot be altered, marred or damaged in any way; (2) Item(s) are returned in original condition, in original packaging; (3) Item(s) are returned with proof of purchase from Cellphone Battery Warehouse; and (4) the "RMA" (Return Merchandise Authorization) number is clearly visible on the outside of the return package. Upon receiving your completed Return Request Form, we will promptly contact you about return and issue RMA number authorizing the return. Any packages sent back to us without RMA number clearly on package will returned to sender.

The mailing costs of returning any merchandise to Cellphone Battery Warehouse are the responsibility of the customer. We recommend insuring packages as we can not be responsible for lost or damaged shipments. All refunds will be for the original purchase price (and any sales tax if applicable), excluding shipping and handling fees. If the return is due to our error and a replacement is requested, we will pay for all shipping costs to send a replacement products. Refunds will be credited to the credit card originally used to pay for the order or by company check for check and money order purchases. Non-defective items returned after 30 days will be subject to a 15% restocking fee.

Remember to print the RMA number clearly on the outside of your return package.

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  Select one of the following:
  Refund  Replacement
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I will definitely tell my friends and family about your company. Everyone at your company who I talked to were all very kind and willing to do what ever it took. I also appreciate that you called me back and emailed me as well. Thanks from a happy customer!

Annette Pendleton
(Nashville, TN)


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