| RETURNS
Save your original Packing Slip. You may return any product within 30
days from the date of your order for a replacement or a full refund of
the purchase price of the item provided: (1) Item(s) are in re-saleable
condition. Products cannot be altered, marred or damaged in any way; (2)
Item(s) are returned in original condition, in original packaging; (3)
Item(s) are returned with proof of purchase from Cellphone Battery Warehouse;
and (4) the "RMA" (Return Merchandise Authorization) number
is clearly visible on the outside of the return package. Upon receiving
your completed Return Request Form, we will promptly contact you about
return and issue RMA number authorizing the return. Any packages sent
back to us without RMA number clearly on package will returned to sender.
The mailing costs of returning any merchandise to Cellphone Battery Warehouse
are the responsibility of the customer. We recommend insuring packages
as we can not be responsible for lost or damaged shipments. All refunds
will be for the original purchase price (and any sales tax if applicable),
excluding shipping and handling fees. If the return is due to our error
and a replacement is requested, we will pay for all shipping costs to
send a replacement products. Refunds will be credited to the credit card
originally used to pay for the order or by company check for check and
money order purchases. Non-defective items returned after 30 days will
be subject to a 15% restocking fee.
Remember to print the RMA number clearly on the outside of your return
package.
Please fill out and submit the form below:
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